Meet the Management
Michael Absolon

Vice President CRM & Loyalty Solutions
Education:
| 1995 | 1st legal state examination |
| 1997 | 2nd legal state examination |
Professional background:
| 1997 – 2000 | Senior Loyalty Manager, Lufthansa (Miles & More) |
| 2000 – 2005 | Director Loyalty Programs, arvato services |
| 2005 – 2007 | Director Business Development, arvato services Global Account Shell |
| 2007 – 2008 | Director Sales & Business, arvato services Development, Travel industry |
| As of 2009 | Director BPO Loyalty Programs, arvato services |
Raimund Tillmann

Director of BPO Loyalty Programs
Education:
| 1992 – 1995 | Degree in business management from Bielefeld Polytechnic University |
Professional background:
| 1985 – 1992 | Banker, Sparkasse Gütersloh |
| 1995 – 1999 | Manager for customer service at Bertelsmann Marketing Service |
| 1999 – 2000 | Key Account Management for customer service at Bertelsmann Marketing Service |
| 2000 – 2003 | Head of Key Account Management, arvato direct services |
| 2003 – 2008 | Director of customer service, arvato services |
| As of 2008 | Director of BPO Loyalty Programs, arvato services |





